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Complaints Form
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately.
You may also receive advice or make a complaint to:
The Independent Health Complaints Advocacy Service (IHCAS)
In West Sussex the service is provided by Healthwatch West Sussex
By phone: 0300 012 0122
By e-mail: helpdesk@healthwatchwestsussex.co.uk
Online: www.healthwatchwestsussex.co.uk
By post: The Billingshurst Community Centre, Roman Way, Billingshurst, West Sussex RH14 9QW
NHS Sussex Complaints
By phone: 0300 140 9854 (excluding weekends and bank holidays)
By e-mail: sxicb.complaints@nhs.net
By post: NHS Sussex, Sackville House, Brooks Close, Lewes, BN7 2FZ