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Update on the COVID-19 vaccination programme:

Our national vaccine program has been hugely successful in reducing Covid cases and deaths across the country.

As you may have heard in the news, the guidance on the use of the different vaccines has changed. The risk of catching and suffering from Covid-19 remains higher than the risks of the vaccinations and we still strongly recommend people take the opportunity to get vaccinated when they are eligible. This is to protect yourself, your family and friends and others in the community.

The authorities have found that the AstraZeneca vaccine has a very rare association with clots. They have balanced this with the risk of Covid-19 which increases with age.

In people that are older, or who have risk factors for complications from Covid-19, the benefit from the vaccine far outweighs any tiny risk of consequences from the AstraZeneca vaccine.


We understand this may still cause you anxiety and we hope the information below will be useful.


Key points from the guidance:

If you had AstraZeneca first dose – you will be ok to have the second dose of the same vaccine – whatever your age.

If you are 30 or over or at risk of Covid-19 complications due to a condition, you could have the AstraZeneca vaccine.

If you are between 16-29, with no underlying conditions and eligible for vaccination, we will arrange for an alternative - likely Pfizer, you may need to travel for this if we do not have available stock in Lancing.

If you are pregnant, then we will continue to discuss the risk vs the benefit to yourself before vaccination with either vaccine. Please let us know you are pregnant at the time of your booking.

If you have a condition that puts you at risk of a blood clot, and are eligible for vaccine, we will discuss the risks and benefits with you, please contact your surgery at the time of your invitation.

Key questions and answers:

I am over 30 and have an appointment for Saturday 17th April – please keep your appointment.

I am 29 and under and have an appointment for Saturday 17th April – we will contact you.

I am 30 or over and want to choose which vaccine I have for my 1st dose - Currently, due to guidance and supply, we are not able to offer a choice of vaccine to people over 30 for their 1st dose.

I had AstraZeneca for my 1st dose and want to have a different vaccine for my 2nd dose – currently we cannot offer this due to national guidance, deliveries and supplies. The MHRA have stated that it is safe to proceed with the 2nd dose of AstraZeneca.

I am over 50, I have risks from developing complications to Covid19 or I am a Health or Social Care Worker and have not been called for my vaccine yet (or have changed my mind and would like it now) – please contact us via or call New Pond Row or Ball Tree Surgeries.

I am under 50, I have no risk factors for complications and have not been called for my vaccine yet - We are focusing on vaccinating those who are 50 and over, those who have conditions that put them at risk, and health and social care workers. We are awaiting government guidance on next steps.

I live in the household of someone who has a severely compromised immune system and they have been shielding. – we have sent emails and letter to your household so that you can book to have a vaccine to protect you and them. – please contact us via or call New Pond Row or Ball Tree Surgeries.

I am due my 2nd Pfizer vaccine this week and have not heard yet – we are calling through the lists of people who are due to book into the clinics this weekend, if you have not heard by Friday afternoon, please call Ball Tree or New Pond Row surgery.

You can also contact the Lancing and Sompting Covid Vaccination Centre by email at:

CORONAVIRUS (Covid 19) – Information for patients

We are open and you will be seen face-to-face if necessary. 

Face-to-face appointments are available to all patients where there is a clinical need. You will be asked to first discuss your conditions over the phone with a member of the healthcare team to assess what would be most appropriate for you and which practice member would best provide it.

We are in the process of reintroducing some of the services that were suspended during the height of the Covid-19 pandemic.  You may be contacted by the surgery to arrange a health review or a blood test.

Your GP surgery has a range of measures in place to keep you safe from Coronavirus including regular cleaning of patient areas and social distancing.  Please ensure that you wear a mask when attending the surgery.



If you have any of the following symptoms:

Temperature (if you feel hot to touch on your chest or back)

Cough (a new, continuous cough)

the advice is to self-isolate and self-care for 7 days and 14 days for families. 

Please click the following link for further information of self-isolation.  This will include information on how to obtain a medical certificate if you need to self-isolate because of Coronavirus - these will not be issued by your GP surgery.

NHS 111 Advice on self-isolation

You should contact NHS 111 online (or call 111 if you do not have online access) for further advice if you feel unwell and need help with your symptoms.  Please do not go to a GP, pharmacy or hospital.

Local Support

Adur and Worthing Council can offer support for vulnerable people during the Coronavirus crisis including patients who are shielding.

You can access this support online by using the link below:

If you know people who do not have internet who may need this support please see below)

For those without internet, needing to access the support from Adur and Worthing Councils, there is a helpline open Monday to Friday 9:00am until 5:00pm.  The helpline is just to help fill in the online form.  It is not for advice or guidance. There is limited resource to run the helpline so there may be some delays via this route.  The telephone number is 01903 221222.


The Care Quality Commission (CQC) visited the surgery on Tuesday 20th March 2018 to carry out a scheduled inspection. The surgery was awarded an overall rating of GOOD.  The results are freely available on the CQC Website. Click here to read more about the CQC and access our inspection report.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.  We also recommend that before contacting the surgery with minor conditions that have only been present for a couple of days you contact the Self Care Forum where you will find useful information and leaflets on minor ailments.  You may also be interested in the following video:


Practice Policies

Information about our practice policies can be found here, including the rights and responsibilities of patients; confidentiality; information and data protection; and zero tolerance. Our complaints policy can be found here.


Reserved car parking spaces for the disabled are marked near the front door of the Health Centre. Wheelchair access to the building is via the front entrance. A lift is provided to access the first floor.

Click here for the Patient Access login screen: PATIENT ACCESS

(Site updated 11/11/2021)
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