Homepage

ReSPECT - Recommended Summary Plan for Emergency care and Treatment

Please be Kind to our Staff

Unfortunately we are seeing an increase in abuse towards our staff.

We understand and share your frustrations at this difficult time, and our staff are working hard and doing their best to help our patients. 

We operate a ZERO TOLERANCE to any abusive behaviour and patients who are abusive to our staff will be removed from the practice list.

Have Your Say

NHS Friends and Family

This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Keep up to date with the latest practice news

Newsletter

To receive future editions of the newsletter straight to your inbox sign up below.

This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Practice Learning Time

The Orchard Surgery will be closed for important staff training from 12:30pm on Wednesday 9th October 2024.

The surgery will reopen on Thursday10th October at 8.30am

If your request is URGENT and cannot wait until we reopen, please call 01293 698088 (12-30 – 18.30)

For non-urgent assistance with medication or minor illness, please contact your local pharmacist.

Please do not call NHS111 or attend A&E. Remember, you can visit our website for prescriptions and other queries.

Daer Patients

We are saddened to have to inform you that there is a change in some of the services we would normally offer our patients as we have been notified that Innovations in Primary Care, our GP Federation ceased trading with effect from Friday 27th September 2024.

Innovations in Primary Care were a GP Federation who supported 43 GP Surgeries and their patients across Coastal West Sussex.

A spokesperson for Innovations in Primary Care has advised that ‘They are currently taking advice on winding up the company and planning for liquidation’.

Lancing & Sompting PCN, which includes Ball Tree & Kingfisher Practice, New Pond Row Practice and The Orchard Surgery were not made aware of the difficulties they were in or the services that they would no longer provide for us.

Among the services that they offered on our behalf that have been impacted are:

Monday to Friday Face to Face and Remote Access GP Appointments from 6 – 8pm

Saturday Morning Nurse Appointments 9am – 1pm including Cervical Smear and Wound Care Appointments

Saturday Morning Face to Face GP Appointments from 9am – 1pm.

The closure of Innovations in Primary Care has had a huge impact on the number of appointments Lancing & Sompting PCN are able to offer, with no notice to be able to provide cover.

The local Integrated Care Board (NHS Sussex) are aware of the situation and the additional pressures this is putting on our General Practice Surgeries and that of the surrounding area.

We are working to ensure that the impact on patients in minimal however please be aware of the additional pressure this is putting on all three surgeries in Lancing & Sompting PCN at an incredibly busy time of year.