Appointments may be booked up to one month in advance.

Appointments can be made by telephoning 01903 875900, calling in at the surgery or online via the link at the top of this page. It would be helpful if you would be punctual and could cancel any appointments you no longer require. Please note, children under 14 should be accompanied by an adult. If you are in urgent need of medical attention, you will be seen on the same day, allowing for capacity.

You can book a face to face appointment or we can arrange for a GP to call you. (We do not operate an emergency call-back service). Please be advised that for reasons of confidentiality if the GP is unable to reach you, they will not leave a message on the answer phone.

Please note that calls may be recorded for training and to improve our service.

GP and nurse appointments are now available during the evening and at the weekend at local GP access hubs.

The appointments will be available at local GP access hubs, run from GP surgeries, and they will be both routine and urgent appointments with a doctor or nurse.

The teams will see new illnesses when you urgently need to see a health professional, and offer planned appointments for patients who meet the following criteria:  you have a new problem of less than four weeks duration; you have not seen a healthcare professional for this problem before and the problem is not related to pregnancy or mental health.

Nurse appointments will be available for:  Dressings and Smears, 

These clinics have been successful and helped local people to access the help they need outside of normal opening times.

The hubs may be at your GP practice or they may be at a neighbouring GP practice locally in the community around you.

The teams will have access to your medical records with your consent, and any care they provide will be added to your notes so your GP practice can continue any ongoing care.

Patients can book into these appointments via the GP Access Hubs by calling your registered GP practice in the normal way on 01903 875900.  We will be able to access the booking system and make sure you receive the help and support you need.

Wherever possible, please request urgent visits before 10.00am to enable the doctors to appropriately organise their visit time. Please give the receptionist as much information as possible to pass on to the doctor. The doctor may then telephone you to assess your situation.

Home visits will be made, if required, for housebound patients and those who are terminally ill. The vast majority of patients, including children, will be expected to attend the surgery unless they are too ill to leave the house.

Referrals to Hospital - Your Choice

If a GP or another member of our health care team believes you need hospital treatment or specialist care elsewhere, they will make your referral electronically where possible so you will have a choice over where and when you would like to go. You will receive a letter of confirmation containing a list of the available hospitals, a password, and details of how to book your appointment.

Click here to visit the NHS e-Referral Service

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

Click here for information about out-of-hours and other local services available.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

Do you need a chaperone? 

All patients are entitled to have someone present for any consultation, examination or procedure where they feel one is required.

You can be accompanied by a family member or friend or you may prefer a formal chaperone to be present.

For more information please ask at reception.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice